Our goal was to create a collection that would fit well, no matter what size or shape you are. We tested every item in the collection, from the seams to the material, to make sure that it would hold up over time and look good on any body type. I wanted to create a brand that was more feminine and female-driven to ensure that we were catering to women's needs.
Right now, we're focusing on selling online and working to get it into stores. We want to continue evolving the brand and offering versatile clothing that women can wear confidently throughout their day. Our goal is to provide pieces that are not only stylish and comfortable but also enhance a woman’s daily experience, whether she's in a boardroom, at a yoga class, or running errands. Overall, we're excited about this new venture and can't wait to see where it takes us.
Question: Can you share with us a little about your life? How do you balance your many roles as a shopper, mom, employer, and entrepreneur? How do you manage these diverse responsibilities while driving innovation in your businesses?
Answer: As a single mom and an entrepreneur, I have always believed that women are great at multitasking. It's not easy to juggle multiple roles, but having a positive attitude and accepting help from others can make a huge difference. I have been fortunate to have a supportive family who has helped me emotionally and in any other way possible. I also attend conferences and learn from experienced individuals who have been in the business longer than me. Customer satisfaction is always a challenge, and it's important to innovate and try different marketing techniques to stay ahead of the competition. However, I've faced more challenges with brick-and-mortar businesses than with online businesses. Landlords can be difficult to deal with, but having great mentors and learning from others who do similar things can put you on the fast track to success. I don't believe that life is a competition, and there's plenty of business for everyone. Working with others and being humble can make a big difference in growing and succeeding in business.
Question: I would like to hear more about your business growth strategies and philosophy. You've mentioned leveraging product sets and influencer partnerships as growth strategies. Can you share a successful campaign or collaboration and what made it so effective?
Answer: We have partnered with Amazon Live to do live shows where they give a platform to different brands each month to showcase their products. The brand representatives get to sell their products for an hour, much like QVC. This approach has brought great success to our Beauty Box Partners as we have been able to showcase their brands to a broader audience. This approach sets us apart from others who rely on influencers or celebrities to promote their products. This strategy has enabled us to share more about the brands we represent as they interact with the creators of the products. Overall, this collaboration with Amazon has been a significant success in recent years.
Question: With a female-driven ethos at The Beauty Box and Hello Day, what initiatives or policies have you implemented to support and empower women within your company?
Answer: In the beginning, our team was all women. We started operating as a family by chance, and it has been the most significant factor in our success. If someone is not feeling well, they can work from home. If someone needs to take care of their child, they can bring their child to work. We work together as a team, and it takes a community to keep our business successful. We learn from each other and help each other with personal and work-related issues. Our team members feel comfortable and at home when they come to work. Most of my employees have been with me for over five years, which shows that we have a high retention rate. We empower our team members and make them feel valuable by involving them in decision-making processes. When we bring in a new product, we all discuss it together and make the decision as a team. It's never just me making decisions for everyone. I always refer to our business as "we" because it truly is a team effort. Our company culture is built on empowerment and recognition of each individual's contributions. As we’ve grown, we continue to implement flexible working policies, encourage professional development, and foster an inclusive environment where every team member feels valued and motivated. Supporting and empowering women is not just a policy but a fundamental aspect of our company ethos.
Question: Looking forward, what are your aspirations for Hello Day and The Beauty Box? Are there any new projects or expansions on the horizon that excite you?
Answer: We have recently acquired two new brands that are exclusive to our company, and we will be introducing them to the United States market. This is new for us because we usually take brands that are already established in the US market, but these two brands are unknown here. We have signed contracts and will be handling everything from marketing, advertising, launching, and finding the right fit for other stores to partner with. We have also partnered with beauty representatives in the industry to bring these brands to different locations. We recently attended a big show where we discovered many compelling brands from countries like Brazil and South America that are not yet known in the United States. We are excited to be the first to bring these unique products to the US market, which is an entirely new route for us.
The journey ahead is thrilling. With each step, we aim to enhance our brand's impact and legacy in empowering women worldwide.